Sales Policy

I reserve the right to amend or alter the prices of my jewellery and to withdraw them without notice. This is usually to make way for new designs, so do not worry as it does not mean that it is no longer available and if by chance I don’t currently have it in stock it is more than possible that I can make it for you, so please contact me.

Specifications/measurements are approximate, any sizes outside of those indicated can be requested, you just need to get in touch to let me know.

I have endeavoured to ensure a true likeness of my jewellery, however, reproductions can alter sizes by making them appear smaller or larger than the actual size shown, so to help you get a better idea I have provided you with bead measurements, colours also, can sometimes vary slightly from the original.

Whilst every care has been taken to inform you of the metal alloys used in my jewellery it is not always possible to list all the composite’s, therefore if you suffer with skin sensitivities/allergies then please contact me for further information (see also Caring for your Mooch Jewellery) or to discuss whether I can make you an alternative.

Shipping Policy

I charge a flat shipping rate of £2.00 for 1st Class postage for UK orders.

Please contact me for overseas shipping costs.

Returns Policy

I want you to be really happy with your jewellery.  If for any reason you are disappointed, find the item unsuitable or the size isn't quite right, then if you can arrange for its return within 10 days I will see to it that you get a full refund or exchange on receipt of the item.

Please ensure that you take good care of your purchase whilst it is in you possession as I will be unable to refund you or arrange for an exchange if I feel the item has been damaged or mistreated in any way, so please take care.

If, however, you receive a damaged or faulty item, please contact me within 7 days to arrange for its return and I will issue you with a full refund or exchange, depending on your request once I have received the item.